Ottawa, ON, May 16, 2014 – PureShare® announced that its MetricsBridge product received the highest product scores from Gartner, Inc. in its evaluation of tools covering Critical Capabilities for Infrastructure and Operations Business Value Dashboards (IOBVD). Gartner Inc., the leading provider of research and analysis on the global information technology industry, recently published a report on vendor tools that quantify the value that IT I&O (Infrastructure and Operations) contributes to business performance.
Capabilities identified as critical towards the implementation, use and support of IOBVDs include: Interface and Usability, Multidimensional Data (Advanced Analytics), Data Aggregation, Metrics Library, Role-Based Design, Data Mining, Proactive Alerting and Business Value Metrics.
IOBVDs increasingly are leveraged as a common language between business and IT leaders. Well-executed IOBVDs surface insights that lead to new ways of doing business. IOBVDs support decisions that shift tactical and strategic investments across the people, process and technology dimensions of IT I&O. PureShare’s MetricsBridge product is a hosted or on-premise solution that delivers end-to-end IOBVD capabilities as an overlay to existing IT Service/Operations Management (ITSM/ITOM) tools, systems and data sources.
“We believe the results of the (Gartner) report certainly reflect the years of R&D invested in the product,” said PureShare’s CEO, Christopher Dean. “We feel our ranking in the evaluation is a reflection of the extensive collaboration with enterprise customers during its development and evolution.”
PureShare is an end-to-end metrics management solution that delivers consolidated views of I&O performance from data anywhere. PureShare delivers top-to-bottom organizational transparency and satisfies unique metrics needs of operations, customer and executive stakeholders. With a comprehensive Metrics Catalog, PureShare transforms operations-level performance metrics into business-value metrics in real-time. PureShare = Business Value Delivered!
Gartner, Critical Capabilities for Infrastructure and Operations Business Value Dashboard Tools, Jeffrey M. Brooks | Robert Naegle, 1 April 2014.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.